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Shipping and Delivery Policy for Director's Cut

This Shipping and Delivery Policy ("Policy") outlines the terms and conditions for shipping and delivery of products purchased from Director's Cut ("us", "we", or "our"). By making a purchase, you agree to be bound by this Policy.

1. Processing Time

Order processing typically takes 1-3 business days. During peak seasons or promotional periods, processing times may be extended. We will notify you of any significant delays.

2. Shipping Methods and Costs

We offer the following shipping options:

  • Standard Shipping (5-7 business days): $X.XX
  • Express Shipping (2-3 business days): $XX.XX
  • Overnight Shipping (1 business day): $XX.XX

Shipping costs are calculated based on the weight of your order and your location. The exact cost will be displayed at checkout.

3. Free Shipping

We offer free standard shipping on orders over $XXX within the continental United States. This offer does not apply to express or overnight shipping options.

4. International Shipping

We currently ship to [list of countries]. International shipping rates vary by country and will be calculated at checkout. Please note that:

  • International orders may be subject to import duties and taxes.
  • The customer is responsible for all customs and import charges.
  • Delivery times for international orders may vary and are subject to customs processing.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website.

6. Delivery Times

Estimated delivery times are as follows:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • Overnight Shipping: Next business day (for orders placed before 2 PM EST)

Please note that these are estimated times and may vary due to factors beyond our control, such as weather conditions or carrier delays.

7. Address Accuracy

It is the customer's responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for packages that are undeliverable due to incorrect or incomplete address information.

8. Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit:

  • Contact us within 48 hours of the expected delivery date.
  • We will work with the shipping carrier to locate the package or process a claim.
  • If the package cannot be located or is confirmed damaged, we will send a replacement or issue a refund.

9. Signature Required

For orders over $XXX, a signature may be required upon delivery. If no one is available to sign for the package, the carrier will leave a notice and attempt delivery again on the next business day.

10. Changes to This Policy

We reserve the right to modify this Policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this Policy, we will notify you here that it has been updated.

11. Contact Us

If you have any questions about our Shipping and Delivery Policy, please contact us at [Your Contact Information].

Director's Cut

Marathahalli, Bangalore

kevinjobthomas@gmail.com+91 8870199921

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LanguageIndia | English
Currency₹ INR